Frequently Asked Questions (FAQ)

What are the opening hours of Aquapark Aquacolors?

Aquapark Aquacolorsa is open during the summer season. Opening hours may vary depending on the month and weather conditions. Please check our official website for the most up-to-date information before your visit.

Do I need to buy tickets in advance?

Online ticket purchase is recommended, especially during peak season, to avoid waiting lines at the entrance. Tickets can also be purchased on-site, subject to availability.

For whom is Aquacolors intended?

Aquacolors is designed for small and big ones. Aquacolors has a mix of adrenaline, relaxation and fun.

Do I have to purchase an entrance ticket even if I do not intend to use the pools and slides?

All visitors must have a valid purchased entrance ticket, even if only escorting someone else.

How do I pay inside Aquacolors?

Aquacolors introduces a cashless system for payments within the park. A bracelet with a unique barcode helps visitors to buy the products and services they need without the use of credit cards or cash. Before leaving the park, the bracelet is being scanned and you pay for everything you have consumed. 

How do we ensure the safety of guests?

All our attractions meet very strict safety criteria in accordance with European legislation. We check attractions regularly and thoroughly. 

May I bring my own food?

Unfortunately, no. However, you will certainly not suffer from hunger or thirst. There are several restaurants and bars on the territory, where even the most demanding visitor will be satisfied. Our assortment has all sorts of sweet and salty goodies, as well as meals in a form of grilled meat, fish, fruit and vegetable salads.

Is the park suitable for wheelchair bounds?

The whole park is barrier-free. Wheelchair-bounds may also use the swimming pool with artificial waves. We also have barrier-free toilets.

What to do if you forget something at the Aquacolors premises?

Items found within Aquacolors are automatically handed over to our „Lost&found“ office. The loss of personal items can be reported at the phone number +385 52 219 671, info@aquacolors.eu, or directly at our cash desk. All lost items can be collected with valid identification documents and information proving the ownership of the lost item.

Are there any limitations in using attractions?

Yes, for some of our attractions there are limitations set by height. Due to safety reasons, the approach to some of the attractions is forbidden to disabled persons or those who cannot move without help. Also, for your own safety, it is also forbidden to use attractions carrying watches, sunglasses, and any sharp items.

What to do in cases of rain or extreme weather conditions?

Your safety is our priority. For that reason, depending on the weather conditions, some parts or even the whole Aquacolors complex can be closed. Unfortunately, in these unpredicted conditions, there are no refunds for purchased tickets.

Is it allowed to enter with pets?

Unfortunately, it isn’t allowed.